Return Policy
Returns & Refunds
To return an item and receive a refund:
- You must first receive a return authorization number (RA #) from a Apparel representative. Returns received by Apparel without an RA # will be refused.
- To receive an RA #, contact a AAS representative by the email form on the contact page. If your return is approved, our representative will email you the RA # with return instructions within 2 business days or less. If your return is not approved, we will respond with a reason for disapproval within 2 business days or less.
- Follow the return instructions in the email you received.
- Items being returned to AAS must be returned via shipping pre-paid by the customer. Ship the return using the carrier of your choice. We recommend requesting a tracking code and shipping receipt. AAS is not responsible for packages lost in transit.
- There is no "return label", you will write the address from the email onto the package itself. Please be sure to send the items to the return address listed in the email, NOT to the corporate address listed on the Apparel website.
- Returns are generally processed within 2 business days. Please allow up to 10 business days for refund credits to be processed.
Please be aware that:
- Item return claims must be made within 30 days of receipt.
- Items that have been printed on, washed, or altered in any way are not returnable.
- Apparel does not charge any restocking fees.
- We do not provide return shipping labels for orders that ship to Territories or Military addresses.
- Shipping and handling charges are not refundable.